Frequently Asked Questions (FAQs) at D-TECH TRADING

1. What range of products does D-TECH TRADING specialize in?

• At D-TECH TRADING, we specialize in a comprehensive array of products within the IT, Networking, Electronics, Electric, and Fiber Optic sectors. Our portfolio includes advanced solutions in each of these categories, catering to a diverse array of professional needs.

2. How does one place an order on your platform?

• Placing an order on our platform is streamlined for efficiency. Customers are encouraged to select their desired products, add them to the shopping cart, and proceed to checkout, where they will provide necessary shipping and payment details.

3. Which payment methods does D-TECH TRADING accept?

• We accept a multitude of payment methods, ensuring flexibility and convenience for our customers. This includes various credit/debit cards, PayPal, and other secure payment options.

4. How does D-TECH TRADING ensure the security of personal information?

• The security of our customers' personal information is of utmost importance. We employ robust encryption and security measures in line with industry standards. Detailed information can be found in our Privacy Policy.

5. Is there a facility to track orders placed with D-TECH TRADING?

• Upon dispatch of orders, customers will receive a tracking number via email. This number can be used on our website to monitor the delivery status of the shipment.

6. What are the conditions of the return policy at D-TECH TRADING?

• Our return policy permits returns within 30 days of purchase, provided the items are in their original condition. Comprehensive details are available on our Refund/Return Policy page.

7. What is the procedure for handling received items that are damaged or incorrect?

• In the event that a customer receives a damaged or incorrect item, we request immediate notification. Customers can reach out to us through the contact details provided on our website, and we will expediently address the issue in accordance with our policies.

8. Does D-TECH TRADING facilitate international deliveries?

• We primarily focus on shipping within specified regions/countries, details of which are available on our Shipping Information page.

9. Can orders be modified or cancelled after placement?

• Orders can be altered or cancelled if they have not yet been processed for shipping. We encourage customers to contact us promptly for any such requests.

10. How can customers contact D-TECH TRADING for assistance or inquiries?

• For any assistance or inquiries, our customer service team is readily available. Customers can either refer to the contact details provided on our website or utilize the enquiry form for prompt support.